If you are a job applicant, retiree, or Federal employee who has a question about your eligibility for a Federal vacancy posted on USAJOBS or you have a question about a specific job(s), please contact the Human Resources Office at the agency where you are seeking employment or career advancement.
If you are currently a Federal employee and want access to your Official Personnel Folder (OPF) or e-OPF, then contact your Human Resources Office at your agency. If you contact OPM, you will be referred to your agency's Human Resources Office to access your OPF or e-OPF.
If you are no longer working for the Federal government and want access to your OPF, please write to:
* Hearing impaired users may utilize the Federal Relay Service by dialing 1-800-877-8339** to reach a Communications Assistant (CA). The CA will dial the requested number and relay the conversation between a standard (voice) telephone user and text telephone (TTY) user.
** Visiting the Federal Relay Service website will provide access to additional Toll-Free and Toll Access Numbers.
Got Questions? Find your answers here! Browse our list of most frequently asked questions about human resources policies under OPM's authority.
Use the Organizational Chart to find additional contacts within each organization and program office.